At Kinder Scientific, It’s All About the Data! We know this because our customers have taught us this, and we’ve listened! As a result, helping you get the best data is our highest priority! We don’t just sell you equipment, we are your partner! We know we have to earn and continually deserve your loyalty. Besides being the right thing to do, it is good business to “act right.” We know the animal behavior research, drug discovery and drug safety communities are small communities and that our customers talk to each other. It is good business to “do it right” first and continually. So, we are committed to developing a partnership relationship with you right from the start and continuing that relationship after the sale.
Our partnership begins with the design of our products. Working with leading researchers, we specifically design products to meet the needs of researchers. As part of this process, we test our products to ensure they meet rigorous Good Laboratory Practice (GLP) standards. As a result, you can rely on Kinder Scientific products to work well and keep on working, helping you focus on your science and not worrying about the equipment.
But, on those rare occasions when you have a problem with any of our devices, including setting up or operating the devices, let us know and we will make it right! Remember, it is our privilege to be your partner!